Shipping and Returns

Shipping Rates：

 • United States

-We use USPS first class as default shipping method and a shipping fee of 3.8 USD is applied;

-We estimate you will receive your order within 3-6 business days after departure;

-Free shipping for orders over 60 USD.

• International

We will be launching international shipping very soon. Thank you for your continuous support and love for our products. We are committed to improving our logistics system to ensure safe and smooth delivery to every customer.

 Please keep in mind that:
-Orders that are returned because of an invalid address may incur an additional shipping charge if they are reshipped. After an order has been shown to be delivered to a correct shipping address, we cannot be held responsible for lost of stolen packages;

If an order is returned to us due to invalid/insufficient address, or unclaimed.A reshipping fee would incur as following:US: 6 USD

Return And Exchange Policy：

We accept exchange within 30 days of the order delivery date. For U.S. orders, exchange is free. For non-US orders, Tuaria is not able to cover return shipping cost for the product that needs to be exchanged. Customer is responsible for the return shipping fee.

Please email customer@tuariajewelry.com with your order number that is eligible for return/exchange for authorization. All returns and exchanges must be processed by us before sending merchandise back. Please note that we do not cover international shipping cost for return/exchange. You are responsible for your own return process and fees might incur during the process. Once we have received the returned item we will issue you a refund.

Merchandise must be returned in its original condition. Merchandise returned damaged may be rejected and sent back to the customer at the discretion of Tuaria Jewelry. For returns received within 30 days of delivery, we’ll credit your original form of payment.